Perfect Moose Epic Greg - Automatic Milk Steamer
Perfect Moose Epic Greg - Automatic Milk Steamer - Black is backordered and will ship as soon as it is back in stock.
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Delivery and Returns
Delivery and Returns
At Redber we only roast to order. We try to roast and dispatch your coffee the same day as your order so that you can enjoy the freshest coffee. We roast six days a week, Monday to Saturday and we dispatch from Monday to Friday. We try to clear all of our orders by 16:00 each day, but we ask you to allow an extra day as contingency in case of a roasting backlog.
We now provide free delivery for orders from £40*:
- 2 to 3 day delivery aim - tracked
- or you can upgrade to a 1 to 2 day delivery aim - tracked for £5.00 (please note that delivery companies do not guarantee delivery in one day)
For orders under £40 the options are:
- 2 to 3 day delivery aim - large letter, not tracked for £1.90
- 2 to 3 day delivery aim - tracked for £3.95
- 1 to 2 day delivery aim - tracked for £4.95 (please note that delivery companies do not guarantee delivery in one day)
* Delivery exceptions
* Free delivery applies to Mainland UK only.
* The costs for delivery to Northern Ireland and Scottish Highlands and Islands are £5 for 5kg and under and £15.99 for 5kg to 30kg.
* Delivery cannot be made to PO Boxes.
* Delivery prices include VAT.
For anything above 100kg please contact us for a quote. If your order is heavy or large you may have to pay additional delivery charges. In such a case we will contact you before we ship your order.
Delivery is subject to external circumstances such as occasional delays and errors. No delivery provider is faultless, and there is no vendor or delivery provider anywhere that can guarantee certain next day delivery. Timely delivery is out of our control once your order has been dispatched and we cannot be held accountable for late delivery.
You can provide a delivery note with delivery instructions for the delivery service you have chosen.
Track Your Order
Our orders are shipped using either Royal Mail or DPD. You can use the links below to track your order:
Track your parcel with Royal Mail Here
Track your parcel with DPD Here
✈ International Delivery
For our International Delivery Information Click Here
Damaged or Incorrect Orders
If your order is damaged or incorrect we will offer a replacement or a refund. You should report damaged or incorrect goods to us within 24 hours of receiving the delivery so that we can try to resolve the issue. You should inspect any goods prior to signing for delivery. If there is any visible damage whatsoever you should immediately advise the delivery service. If inspection is not possible you should sign for goods ‘unexamined’ which will allow us to lodge a claim with the delivery service. We advise sending a photograph of any damaged goods. This will enable us to deal with your issue quickly.
Right To Cancel
You have the right to cancel your order within 14 days from receipt of the goods under the Consumer Contracts Regulations, 2013. You will incur the carriage charge for return of the goods. Refunds are subject to the provided goods being in perfect condition, unused and complete in their unopened original packaging. Please allow 14 working days for this process. Delivery charges cannot be refunded. To return any items, please email us at contact@redber.co.uk or call us on 01483 80 85 80, quoting your order number as reference. Your order number can be found in both your email order confirmation and the packing sheet usually included with your goods. The goods should then be returned by an agreed delivery method.
Your right to return or cancel goods does not apply to: goods that are liable to deteriorate or expire rapidly; OR which are made to your specification; OR which are sealed for hygiene or health protection purposes (and have been unsealed after you receive them); OR for services, once these have been completed, even if the cancellation period is still running. When we sell our coffee products, we promise that all of our coffee is roasted to order and is therefore fresh and never stored, and we customise your coffee according to your preferred brew method. As such, some of the products that you buy from us, by definition, may not allow you to exercise a right to cancel. This does not affect your statutory rights if the products are faulty or not as described.
Refunds
We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.
Perfect Moose Epic Greg - Automatic Milk Steamer
Description
Description
PRODUCT DESCRIPTION
Perfect Moose is the latest smart, automated milk-steaming technology that takes over for the busy barista, reduces training issues and increases output during busy times.
Milk steaming requires a lot of skill, time, feel and practice. Perfect Moose’s smart technology gives you that extra pair of barista hands without the need for that extra barista during peak times. No training is involved.
Perfect Moose mimics a barista's hands moving in and out of the milk to the desired stretch required. Milk texture recipes are set within the RFID chip at the bottom of each smart jug.
Compatible smart pitchers for Epic Greg - 500ml/750ml/1000ml
FEATURES
- Cool Touch Steam Wand - Both versions of the Perfect Moose are supplied with a Cool Touch double insulated wand that you can touch without burning your hand.
- Hands-Free Operation - No complicated menus. No room for error. Just place your jug on the Moose and wait for it to start.
- Moving Steam Wand - The wand automatically copies every exact move a barista hand makes, preset by your specified recipe.
- No Waste - No more overfilling and wasting milk as the system will prevent the user from using the Moose if jugs are too full.
- Smart Moose Eye - The infrared eye monitors the temperature of the chosen liquid during the steaming cycle ensuring it's exactly how you want it.
- Scale Pitcher Holder - Perfect Moose uses a weighing scale pitcher holder to measure the amount of liquid in order to adjust the steaming cycle.
- Smart Moose Pitcher - The RFID tag on the bottom of each jug triggers the Moose to start steaming based on that exact jug's preset recipe profile.
Meet Greg
Perfect Moose Greg is a ‘gregarious’ kind of steamer who likes holding hoofs with your espresso machine. Connect Moose Greg to your espresso machine and they will share its boiler to create those tiny micro-foam bubbles you need.
Want Moose Greg to partner up with your espresso machine? Just be sure it produces a constant steam pressure using a separate steam boiler or multi-boiler technology. Greg likes a steady partner…
SPECIFICATIONS
| Colour Options |
Matt Black or Matt White |
|
Dimensions (W x H x D) |
120 x 620 x 350 mm 4.72 x 24.4 x 13.8 inches |
| Weight |
12.7 kg (net) 16.7 kg (box weight) |
| Espresso Machine Requirements | Semi-automatic espresso machine with separate steam boiler producing a constant pressure between 1.3 and 1.4 bar (max. allowed = 1.5 bar) and minimum power of 2400 watts. |
| Power (W) | 40 watts |
| Electrical Power Supply | 200-240V / 50-60 Hz / 1ph |
| Water Drainage | Yes (for small amounts of steam condensation) |
| Water Supply | No separate water supply required. |
Reviews (0)
Reviews (0)
Delivery & Returns
Delivery & Returns
At Redber we only roast to order. We try to roast and dispatch your coffee the same day as your order so that you can enjoy the freshest coffee. We roast six days a week, Monday to Saturday and we dispatch from Monday to Friday. We try to clear all of our orders by 16:00 each day, but we ask you to allow an extra day as contingency in case of a roasting backlog.
We now provide free delivery for orders from £40*:
- 2 to 3 day delivery aim - tracked
- or you can upgrade to a 1 to 2 day delivery aim - tracked for £5.00 (please note that delivery companies do not guarantee delivery in one day)
For orders under £40 the options are:
- 2 to 3 day delivery aim - large letter, not tracked for £1.90
- 2 to 3 day delivery aim - tracked for £3.95
- 1 to 2 day delivery aim - tracked for £4.95 (please note that delivery companies do not guarantee delivery in one day)
* Delivery exceptions
* Free delivery applies to Mainland UK only.
* The costs for delivery to Northern Ireland and Scottish Highlands and Islands are £5 for 5kg and under and £15.99 for 5kg to 30kg.
* Delivery cannot be made to PO Boxes.
* Delivery prices include VAT.
For anything above 100kg please contact us for a quote. If your order is heavy or large you may have to pay additional delivery charges. In such a case we will contact you before we ship your order.
Delivery is subject to external circumstances such as occasional delays and errors. No delivery provider is faultless, and there is no vendor or delivery provider anywhere that can guarantee certain next day delivery. Timely delivery is out of our control once your order has been dispatched and we cannot be held accountable for late delivery.
You can provide a delivery note with delivery instructions for the delivery service you have chosen.
Track Your Order
Our orders are shipped using either Royal Mail or DPD. You can use the links below to track your order:
Track your parcel with Royal Mail Here
Track your parcel with DPD Here
✈ International Delivery
For our International Delivery Information Click Here
Damaged or Incorrect Orders
If your order is damaged or incorrect we will offer a replacement or a refund. You should report damaged or incorrect goods to us within 24 hours of receiving the delivery so that we can try to resolve the issue. You should inspect any goods prior to signing for delivery. If there is any visible damage whatsoever you should immediately advise the delivery service. If inspection is not possible you should sign for goods ‘unexamined’ which will allow us to lodge a claim with the delivery service. We advise sending a photograph of any damaged goods. This will enable us to deal with your issue quickly.
Right To Cancel
You have the right to cancel your order within 14 days from receipt of the goods under the Consumer Contracts Regulations, 2013. You will incur the carriage charge for return of the goods. Refunds are subject to the provided goods being in perfect condition, unused and complete in their unopened original packaging. Please allow 14 working days for this process. Delivery charges cannot be refunded. To return any items, please email us at contact@redber.co.uk or call us on 01483 80 85 80, quoting your order number as reference. Your order number can be found in both your email order confirmation and the packing sheet usually included with your goods. The goods should then be returned by an agreed delivery method.
Your right to return or cancel goods does not apply to: goods that are liable to deteriorate or expire rapidly; OR which are made to your specification; OR which are sealed for hygiene or health protection purposes (and have been unsealed after you receive them); OR for services, once these have been completed, even if the cancellation period is still running. When we sell our coffee products, we promise that all of our coffee is roasted to order and is therefore fresh and never stored, and we customise your coffee according to your preferred brew method. As such, some of the products that you buy from us, by definition, may not allow you to exercise a right to cancel. This does not affect your statutory rights if the products are faulty or not as described.
Refunds
We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
