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Frank Green 12oz/340ml Original Reusable Cup - Midnight Black

Frank Green  |  SKU: TRA-FRGR1374-DEF
£20.95

Delivery and Returns

At Redber we only roast to order. We try to roast and dispatch your coffee the same day as your order so that you can enjoy the freshest coffee. We roast six days a week, Monday to Saturday and we dispatch from Monday to Friday. We try to clear all of our orders by 16:00 each day, but we ask you to allow an extra day as contingency in case of a roasting backlog.

We now provide free delivery for orders from £40*:

  • 2 to 3 day delivery aim - tracked
  • or you can upgrade to a 1 to 2 day delivery aim - tracked for £5.00 (please note that delivery companies do not guarantee delivery in one day) 

For orders under £40 the options are:

  • 2 to 3 day delivery aim - large letter, not tracked for £1.90
  • 2 to 3 day delivery aim - tracked for £3.95
  • 1 to 2 day delivery aim - tracked for £4.95 (please note that delivery companies do not guarantee delivery in one day)

    * Delivery exceptions
    * Free delivery applies to Mainland UK only.
    * The costs for delivery to Northern Ireland and Scottish Highlands and Islands are £5 for 5kg and under and £15.99 for 5kg to 30kg.
    * Delivery cannot be made to PO Boxes.
    * Delivery prices include VAT.

      For anything above 100kg please contact us for a quote. If your order is heavy or large you may have to pay additional delivery charges. In such a case we will contact you before we ship your order.

      Delivery is subject to external circumstances such as occasional delays and errors. No delivery provider is faultless, and there is no vendor or delivery provider anywhere that can guarantee certain next day delivery. Timely delivery is out of our control once your order has been dispatched and we cannot be held accountable for late delivery.

      You can provide a delivery note with delivery instructions for the delivery service you have chosen.

      Track Your Order

      Our orders are shipped using either Royal Mail or DPD. You can use the links below to track your order:

      Track your parcel with Royal Mail Here

      Track your parcel with DPD Here 

      ✈ International Delivery

      For our International Delivery Information Click Here

      Damaged or Incorrect Orders

      If your order is damaged or incorrect we will offer a replacement or a refund. You should report damaged or incorrect goods to us within 24 hours of receiving the delivery so that we can try to resolve the issue. You should inspect any goods prior to signing for delivery. If there is any visible damage whatsoever you should immediately advise the delivery service. If inspection is not possible you should sign for goods ‘unexamined’ which will allow us to lodge a claim with the delivery service. We advise sending a photograph of any damaged goods. This will enable us to deal with your issue quickly. 

      Right To Cancel

      You have the right to cancel your order within 14 days from receipt of the goods under the Consumer Contracts Regulations, 2013. You will incur the carriage charge for return of the goods. Refunds are subject to the provided goods being in perfect condition, unused and complete in their unopened original packaging. Please allow 14 working days for this process. Delivery charges cannot be refunded. To return any items, please email us at contact@redber.co.uk or call us on 01483 80 85 80, quoting your order number as reference. Your order number can be found in both your email order confirmation and the packing sheet usually included with your goods. The goods should then be returned by an agreed delivery method.

      Your right to return or cancel goods does not apply to: goods that are liable to deteriorate or expire rapidly; OR which are made to your specification; OR which are sealed for hygiene or health protection purposes (and have been unsealed after you receive them); OR for services, once these have been completed, even if the cancellation period is still running. When we sell our coffee products, we promise that all of our coffee is roasted to order and is therefore fresh and never stored, and we customise your coffee according to your preferred brew method. As such, some of the products that you buy from us, by definition, may not allow you to exercise a right to cancel. This does not affect your statutory rights if the products are faulty or not as described.

      Refunds

      We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.

       

       

      Description

      Frank Green 12oz/340ml Original Reusable Cup - Midnight Black cup is the ideal choice for a reusable experience: it adds aesthetic appeal, keeps beverages at the desired temperature and taste for hours, and the secure click closure ensures it won't spill or break, offering confidence in carrying it with you.

      Classic curves, perfect proportions, and custom colours are just the start of what makes their original reusable cup so special.

      We all want to do better by our planet. We know how bad single-use coffee cups, water bottles and plastics are for the environment. Frank Green are also passionate about something well-designed, stylish, and really convenient.

      Product Features:

      • Multi-award-winning product design
      • Push Button Lid
      • Inner cup made from stain & odour resistant certified tritan® plastic
      • Made to last using premium materials
      • Outer non-slip grip for comfort & temperature control
      • Easy to use one-handed when you’re on the go
      • Spill & leak resistant for mess-free travel
      • Fits standard cup holders
      • BPA free
      • Australian made, designed & owned

      Product Specification:

      • Capacity: 0.34L / 12oz
      • Dimensions: 13.4cm x 7.4cm
      • Material: Tritan and TPE
      • Colour: Midnight Black
      • Microwave safe: NO
      • Dishwasher safe: Lid Only Advised

      Product Code: 5BLR1S4

      Reviews (1)

      Customer Reviews

      Based on 1 review
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      F
      Fern W.
      Poor customer service

      The description of this item explains that the cup has a ceramic layer and the image shows the ceramic cup (with white logo). However, I was sent the plastic version no ceramic layer which means that it will hardly keep a cup of coffee warm for much longer than a disposable cup. I can see now from researching the Frank Green website that the original cup isn’t the ceramic version but from the product description on Redbers website, it is very unclear that that is case given that the description is taken from the wrong cup. I’ve emailed twice to exchange the item and still have had no response.

      Delivery & Returns

      At Redber we only roast to order. We try to roast and dispatch your coffee the same day as your order so that you can enjoy the freshest coffee. We roast six days a week, Monday to Saturday and we dispatch from Monday to Friday. We try to clear all of our orders by 16:00 each day, but we ask you to allow an extra day as contingency in case of a roasting backlog.

      We now provide free delivery for orders from £40*:

      • 2 to 3 day delivery aim - tracked
      • or you can upgrade to a 1 to 2 day delivery aim - tracked for £5.00 (please note that delivery companies do not guarantee delivery in one day) 

      For orders under £40 the options are:

      • 2 to 3 day delivery aim - large letter, not tracked for £1.90
      • 2 to 3 day delivery aim - tracked for £3.95
      • 1 to 2 day delivery aim - tracked for £4.95 (please note that delivery companies do not guarantee delivery in one day)

        * Delivery exceptions
        * Free delivery applies to Mainland UK only.
        * The costs for delivery to Northern Ireland and Scottish Highlands and Islands are £5 for 5kg and under and £15.99 for 5kg to 30kg.
        * Delivery cannot be made to PO Boxes.
        * Delivery prices include VAT.

          For anything above 100kg please contact us for a quote. If your order is heavy or large you may have to pay additional delivery charges. In such a case we will contact you before we ship your order.

          Delivery is subject to external circumstances such as occasional delays and errors. No delivery provider is faultless, and there is no vendor or delivery provider anywhere that can guarantee certain next day delivery. Timely delivery is out of our control once your order has been dispatched and we cannot be held accountable for late delivery.

          You can provide a delivery note with delivery instructions for the delivery service you have chosen.

          Track Your Order

          Our orders are shipped using either Royal Mail or DPD. You can use the links below to track your order:

          Track your parcel with Royal Mail Here

          Track your parcel with DPD Here 

          ✈ International Delivery

          For our International Delivery Information Click Here

          Damaged or Incorrect Orders

          If your order is damaged or incorrect we will offer a replacement or a refund. You should report damaged or incorrect goods to us within 24 hours of receiving the delivery so that we can try to resolve the issue. You should inspect any goods prior to signing for delivery. If there is any visible damage whatsoever you should immediately advise the delivery service. If inspection is not possible you should sign for goods ‘unexamined’ which will allow us to lodge a claim with the delivery service. We advise sending a photograph of any damaged goods. This will enable us to deal with your issue quickly. 

          Right To Cancel

          You have the right to cancel your order within 14 days from receipt of the goods under the Consumer Contracts Regulations, 2013. You will incur the carriage charge for return of the goods. Refunds are subject to the provided goods being in perfect condition, unused and complete in their unopened original packaging. Please allow 14 working days for this process. Delivery charges cannot be refunded. To return any items, please email us at contact@redber.co.uk or call us on 01483 80 85 80, quoting your order number as reference. Your order number can be found in both your email order confirmation and the packing sheet usually included with your goods. The goods should then be returned by an agreed delivery method.

          Your right to return or cancel goods does not apply to: goods that are liable to deteriorate or expire rapidly; OR which are made to your specification; OR which are sealed for hygiene or health protection purposes (and have been unsealed after you receive them); OR for services, once these have been completed, even if the cancellation period is still running. When we sell our coffee products, we promise that all of our coffee is roasted to order and is therefore fresh and never stored, and we customise your coffee according to your preferred brew method. As such, some of the products that you buy from us, by definition, may not allow you to exercise a right to cancel. This does not affect your statutory rights if the products are faulty or not as described.

          Refunds

          We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.

           

           

          Payment & Security

          Payment methods

          • American Express
          • Apple Pay
          • Diners Club
          • Discover
          • Google Pay
          • Maestro
          • Mastercard
          • PayPal
          • Shop Pay
          • Union Pay
          • Visa

          Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

          Frank Green, Frank Green 12oz/340ml Original Reusable Cup - Black, Redber Coffee
          Frank Green

          Frank Green 12oz/340ml Original Reusable Cup - Midnight Black

          £20.95

          Frank Green 12oz/340ml Original Reusable Cup - Midnight Black cup is the ideal choice for a reusable experience: it adds aesthetic appeal, keeps beverages at the desired temperature and taste for hours, and the secure click closure ensures it won't spill or break, offering confidence in carrying it with you.

          Classic curves, perfect proportions, and custom colours are just the start of what makes their original reusable cup so special.

          We all want to do better by our planet. We know how bad single-use coffee cups, water bottles and plastics are for the environment. Frank Green are also passionate about something well-designed, stylish, and really convenient.

          Product Features:

          Product Specification:

          Product Code: 5BLR1S4

          View product